FAQ

Unfortunately, we cannot guarantee early check-in.

Yes, that is possible. Please write your name and arrival date on the delivery slip and send it to the address below.
Postal Code 901-0351 963 Nashiro, Itoman City, Okinawa Prefecture　
*Please note that we cannot accept refrigerated or frozen items.

You can send your luggage at the designated counter or at Guest Services. Please ask our staff if you wish to have your luggage shipped.

If you make a reservation through the hotel's official website, you can confirm or cancel your reservation by logging in to "My Page."

If you make a reservation through the hotel's official website,
3 days before ~30%, the day before ~50%, day of your arrival ~ full amount of your accommodation fee will be charged.
The cancellation policy is the same when booking through an online travel agent, but they may differ depending on the booking plan, so please check the booking site.

Unfortunately, we do not have a waiting lists for reservations.

Yes, we are able to prepare them. If you would like a catalogue, please contact the hotel representative and we will send it to you via email.
*Please note that cake orders must be placed at least 5 days prior to the date of use.
*We do not offer cake delivery to rooms. Please pick up your cake at the designated restaurant between 16:00 and 22:00. Hotel Representative: 098-997-5550

Check-in time is 15:00 and check-out time is 11:00.

Stay	1 night¥1,500
Restaurant	Complimenatry for 3 hours
Banquet Wedding	Complimenatry for 4 hours

Unfortunately, we are unable to guarantee for specific floors or room number. We kindly ask you to note this in the comments section when making your reservation so that we can accommodate you based on availability.
You can choose your room category when making your reservation.

Unfortunately, we do not have any facilities that allow pets.

Yes, it is possible. Please be sure to inform the hotel in advance if you are travelling with a guide dog.

Unfortunately, day use is unavailable.

Yes, we can accommodate minors. We need to have the parent or guardian fill out the "Accommodation Agreement", so please contact us by phone.

Hotel Representative: 098-997-5550

Until 12:00	10% of standard rate
Until 13:00	20% of standard rate
Until 14:00	30% of standard rate
Until 15:00	40% of standard rate
Until 16:00	50% of standard rate
After 16:00 p.m.	100% of standard rate

Please note that we cannot guarantee availability in advance.

Yes, we do.
Twin (connecting room), Deluxe Twin (connecting), Premier Twin (Connecting Room)Please make your reservation with one of these room categories.

Yes, we do have them available. For availability, please contact us in advance.

The following four room types can be arranged a Hollywood bed:

・Premier twin room
・Premier Club Twin Room
・Premier Club Wide Twin Room
・Suite room

Or, book a king room.
Please note that we are unable to arrange "Hollywood Twin" beds in Deluxe Rooms or Twin Rooms due to their room structure.

The rooms are equipped with various amenities and fixtures.

[Guest room amenities and equipment (excerpt)]
Television, telephone, Internet connection (wireless LAN format),
Tea server, refrigerator, hair dryer, individual air conditioning,
Toilet with bidet function, soap, body wash,
Shampoo, conditioner, toothbrush set,
Razor, shower cap, comb, towel, bath towel,
Bathrobe, slippers, pajamas, safety box

The types of amenities available vary depending on the room type. For details,Official website "Guest Rooms"You can check it on the page.

Only suite rooms have complimentary minibars (one set per night).

Only suite rooms have skin care set prepared in the room. Other room types are available upon request.

We have M and L sizes available in your room, with separate top and bottom specifications.
We can also provide S and XL sizes upon request. Please speak to a Housekeeping staff.

All rooms in the hotel, including the balconies, are non-smoking. Guests who wish to smoke are asked to use the four smoking areas in the hotel.

The maximum occupancy is 2-3 people. However, if you use connecting rooms, you can connect two rooms to accommodate up to 6 people.

Terrestrial	1ch NHK General 2ch NHK E-Television 3ch Ryukyu Broadcast RBC 5ch Ryukyu Asahi QAB 8ch Okinawa Television OTV
BS	1ch NHK BS1 3ch NHK BS Premium 4ch BS Nippon Television 5ch BS Asahi 6ch BS TBS 7ch BS TV Tokyo 8ch BS Fuji 11ch BS Eleven 12ch TwellV
CS	4ch BBC World News 6ch Daitomi Channel 7ch KBS World

By using the cast function, you can watch online video services on your smartphone or other device on the large screen of your TV.

Currently, we do not offer in-room dining.

Yes, we do.

Opening hours: 20:00-25:00 (last orders 23:30)

Please contact the hotel regarding the treatment menu.

We have pajamas available in size S (for heights between 120cm and 140cm).

Yes, we do have them available. If you would like to use them, please write it in the comments section when making your reservation, or contact the hotel in advance.
*The baby beds at our hotel have low railings, so we are not able to lend them out to children who can stand up. As a guideline, we are only able to lend them out to children under 7 months of age, so please be aware of this in advance.

Yes, we do have them available. As numbers are limited, we recommend that you make a reservation in advance if you wish to use them.

[List of rental baby products]
Baby bath, baby bed, bed guard ( up to 2 units per room available), diaper trash can, Milton baby bottle sterilizer, booster toilet seat (with step stool), potty, kids' cups, kids' spoons and forks, strollers (A and B types)

Unfortunately, we do not have complimentary baby food at the hotel. We can warm up any items you bring with you, but only if they are unopened.
In addition, the shop on the first floor of the building"THE MARKET"We also sell baby food.

The menu will change during the following times:

【Opening Hours】 8: 00 ~ 20: 30
  Breakfast & Brunch 8:00-12:00 (LO 11:30)
  Lounge time 12:00-17:00
  Twilight Bar & Lounge Time 17:30-20:30 (Bar counter last order 19:30 / Food & Drink last order 20:00)

Only those of age 13 and over are allowed to enter

For the menus offered at each time slot,click here.

3 years old ~ 12 years old	①April to October 1 泊¥10,000 (Tax and service charge included) ②November to March 1 泊¥7,000 (Tax and service charge included)
Under 0-3 years old	Free

If you have booked one of the following room types, you can use this service for an additional fee.

・Premier twin room
・Premier Twin Extra Room

The VIP pool bar "Oasis" and the center pool are available to guests Over 20 years old.We thank you in advance for your understanding.

If you are staying with a plan that includes VIP pool bar access, there will be no additional charge. If you are only using the facility during the Night Time Live, there will be a charge of ¥3,000(Tax, live performance charge, and one drink included)click herefor further details.

We are accepting online reservations for the following restaurants:

• 【lunch】
  ・Buffet dining "Nashiro"
• 【dinner】
  ・Fine Dining "MILANO"
• [Afternoon Tea]
  ・Lobby lounge "THE LOUNGE"

The following restaurants have private rooms available.

【lunch】
・Buffet dining "Nashiro"

【dinner】
・Fine Dining "MILANO"

Please call the hotel to inquire about availability and rates.

Until 5 days prior, We can arrange flowers and cakes by making a reservation in advance.
In addition, Until 2 days prior, If you make a reservation in advance by , we can also provide you with a chocolate message plate with your dessert.
If you would like to do so, please contact the hotel by phone.

For food allergy policy, click here.

On the second floorLobby Lounge "THE LOUNGE"
Guests can enjoy coffee or tea along with hotel-made cakes and baked goods.

We are unable to take reservations for terrace seating as we may be unable to provide seating due to weather conditions.

The following restaurants have terrace seating available.

Stay	1 泊¥1,500
Restaurant	Complimenatry for 3 hours
Banquet Wedding	Complimenatry for 4 hours

The opening hours vary by season. For the latest information,Please Click Here for more information.

■2026*The opening of the ocean and pool in XNUMX is scheduled for Friday, March XNUMX.3Month13.

Drinks and gelato are available for purchase at the Marine House in the pool area. Light meals are available at the shop on the first floor of the building."THE MARKET"Please purchase at.

Only from Shops in the building (1st floor "THE MARKET") or food and drinks purchased at Marine House may be brought in.
*Only drinks are permitted to be brought into the indoor pool.
*Please refrain from bringing bin bottles into the pool or beach.

Yes, the following two pools are available all year round, including in the winter. Please note that the pools are heated during the winter.

Outdoors:All season pool
Inside the house:Indoor pool

Paid	・Kayak (1-seater/2-seater) ・SUP (Stand-up Paddle board) ・Hobie Pedal Kayak ・Hobie Pedal SUP ・Floating ring (For adults/children) ・Float mat ・Snorkel set (For adults/children) ・Marine shoes ・Wet suit
Free	・Arm helper (For infants) ·Life jacket (For adults/children) ・Parasol, bed, Chair ・Kickboard

It varies from day to day depending on the high and low tides. For more information, please see below.

• In-house activity reception hours (2025) Updated 7/1

For details on the marine activity menu,click here.

We do not accept advance reservations for marine activities at the hotel.
Please note that activities outside the building can be booked in advance. For details,click herefor further details.

We have the following Precor machines available:

• treadmill
• Elliptical Cross Trainer
• upright bike
• recumbent bike
• AMT Open Stride
• Dumbbell (2-20kg)
• Multi-Adjustable Bench
• FTS Glide
• Stretching mat, rubber mat for dumbbell area

It is located in the adjacent changing room.

The changing rooms are open from 9am to 19pm.

Our business hours are as follows:

• 1st floor "THE MARKET": 9: 00 ~ 21: 00
• 2nd floor "THE SELECTION": 10: 00 ~ 20: 00

1st floor "THE MARKET"In addition to souvenirs, we also sell snacks and drinks.

The following products are available for purchase.

• 1st floor "THE MARKET": Marine supplies, crafts, original goods, cosmetics, convenience store supplies
• 2nd floor "THE SELECTION": High-end products (bags, clothing, etc.)

10:00 ~ 18:00
(Last admission 16:30) Irregular holidays
Regarding store holidaysclick here

We offer a variety of menus including body, facial, head and herbal tent treatments.
For the latest menu and spa details, please visitclick here.

Yes, that is possible. Please contact the Nissan Rent-a-Car Reservation Center with the date, time, number of people, and desired car model.
Nissan Rent-a-Car Reservation Center:098-987-4023
Reception hours 8:00-18:00 (open all year round)

Yes, it is possible. South Wing 1st floorPlease stop by at "Nissan Rental Car Desk" for availability.

Pick-up/return of the car is possible at the hotel or airport.
If you would like to pick up your luggage at a different location, we may be able to accommodate you for an additional fee. Please contact the reservation center listed below.

Nissan Rent-a-Car Reservation Center:098-987-4023(Reception hours: 8:00-18:00 (open all year round))

Yes, we do.

＜Location＞

• North Wing 2nd floor, sub-entrance, in front of the bus stop (outdoors)
• South Wing 1st floor, opposite THE MARKET, under the stairs (indoors)

1st floor "THE MARKET"There is a machine installed at The Market.

Yes, we do.

If you provide the laundry by 10:00, we can return the item by 18:00 on the same day.
Washing, dry cleaning and pressing services are available.

Price: 1 shirt¥550~

There are many in the building. You can check the availability on the TV in your room.

※South Wing1Floor and North Wing1The coin-operated laundry machine on the floor has aNew 1,000-yen bills are not accepted. are not accepted.

Yes, North Wing3There are meeting rooms "Room 1,2,3" on the third floor.
*Maximum of 14 people per room can be accommodated
*Per hour¥22,000(Tax and service charge included)
* Minimum usage time is 2 hours
*Room 1.2 can be used without partitions (maximum capacity28Name)
For more information, please contact our MICE/banquet staff by phone.
TEL:098-997-5550

Ryukyu Hotel & Resort Nashiro Beach　
Postal Code901-0351　Nashiro, Itoman City, Okinawa Prefecture963address

・If you are coming by car

20 minutes by car from Naha Airport. (Approximately XNUMX minutes by taxi.)¥4,000~)
*Prices may vary depending on vehicle type and congestion.

・Airport limousine bus (with boarding fee)

Direct shuttles are currently operating between Naha Airport and Ryukyu Hotel & Resort Nashiro Beach.

For more information,click here.

・Roadside bus (with boarding fee)

For the timetable,click here.
Click here for timetable

Our parking lot has ample spaces available and does not need reservation in advance.
For parking information,click here.

About a 10-minute drive from the hotel, there is an Okinawa soba restaurant (Nanbu soba) and a restaurant where you can enjoy seafood dishes from the prefecture.
For more information,click here.

There are several golf courses in Okinawa.
Please make your own reservations.

Ryukyu Golf Club 30 minutes by car
Southern Links 20 minutes by car
Naha Golf Club 20 minutes by car
Shurei Country Club: 45 minutes by car
Kise Country Club 1 hour 15 minutes by car
Palm Hills Golf Resort Club 15 minutes by car

For more information,click here.

Regarding photography inside the building,please refer to the Photography Policy.

Please contact the FIT Sales & Marketing Department.
TEL:098-997-5552

Please refrain from setting off fireworks anywhere inside or outside the hotel, including on the beach or by the pool.